3. Health Information (HIPAA)
When applicable, protected health information (PHI) is collected and maintained in compliance with HIPAA
regulations. PHI is accessed only by authorized personnel and licensed medical providers.

4. How We Use Your Information
We may use your information to: – Provide and manage services – Process payments – Communicate with
you – Improve Website functionality – Comply with legal obligations – Marketing and educational outreach
(you may opt out at any time)

SMS & Text Messaging Communications

By providing your phone number and explicitly opting in through our website forms, intake forms, or direct communication, you consent to receive SMS text messages from B|R related to your interactions with our clinic and services.

Opt-in is collected via an unchecked checkbox on our forms where users must actively agree to receive SMS messages before submission. Consent is not a condition of purchase.

These messages may include:

– Appointment reminders
– Telemedicine visit notifications
– Form completion reminders
– Renewal and shipping updates
– Lab results and care plan notifications
– Customer support responses

Message frequency varies depending on your engagement with our services.

Message & data rates may apply.

You can reply STOP at any time to unsubscribe or HELP for assistance.

We do not send promotional or marketing text messages without explicit consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools to enhance user experience and analyze traffic. You may disable
cookies via your browser settings, though functionality may be affected.

7. Data Security
We implement administrative, technical, and physical safeguards to protect your data. However, no system
is completely secure, and we cannot guarantee absolute security.

Opt-In Consent

You will receive SMS messages only after providing explicit consent through website forms, intake forms, or direct communication with our team.

We maintain timestamped records of all opt-in actions in compliance with applicable regulations, including the Telephone Consumer Protection Act (TCPA), where applicable.

8. Data Retention
Information is retained only as long as necessary to fulfill its purpose or comply with legal requirements.

9. Your Rights
Depending on your jurisdiction, you may have the right to: – Access your data – Request correction or
deletion – Withdraw consent – Opt out of marketing communications
Requests can be submitted via email.

10. Children’s Privacy
This Website is not intended for individuals under 18 years of age. We do not knowingly collect data from
minors.

11. Changes to This Policy
We may update this Privacy Policy at any time. Changes become effective upon posting.

12. Contact Information
For privacy-related inquiries:
Email: privacy@brteamX.com